零售假日购物论坛

请注意此事件已经过去. 请查看我们的 凯旋门国际页面或联系events@gameaok.com查询未来事件.

2021年10月5日

:东部时间下午2点-下午3点CT时间下午0点-下午1点

Join us for the 零售假日购物论坛 to find out the latest in consumer insights and holiday marketing strategies for consumers in this accelerated retail landscape. 现在注册

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$99.99$149.99
独立的零售商
*非会员费率包括一年会员资格.
$49.99$299.99
教育家$129.99
学生$49.99
集团的折扣
Apply an additional 20% group discount on each registration when 5 or more people register at the same time.

   不确定你是不是会员? 凯旋门国际在 membership@gameaok.com or 1-.
   感兴趣的赞助? 联系Mary Markou mmarkou@gameaok.com.


议程

 

下午1时至1时05分

欢迎评论

黛安·J. Brisebois is the President and Chief Executive Officer of 加拿大零售理事会 (RCC) and has held that position since 1995. 加入RCC之前, Diane held the position of 总裁兼首席执行官 of the Canadian Office Products Association for 14 years. Diane has spent more than 38 years leading retail industry associations in Canada.

Michael has 20+ years of brand/retail/marketing leadership experience and is considered by many as a pioneer in the Canadian omni-channel and e-Commerce retail space. As an award-winning insight driven strategic marketer with a passion for holistic retail brand/customer experience, Michael has been on the front lines of retail industry change for his entire career with brands such as Black & 德克,李维斯 & Co, Hudson 's Bay, CanWest Media, The Shopping Channel和Herbal Magic. After spending almost three years advocating and lobbying for the Canadian retail industry at 加拿大零售理事会 (RCC), 迈克尔·M形成. E. 勒布朗 & Company to leverage this knowledge and experience back onto the front lines and regularly is invited to share his insights on the current and future retail industry in Canada and around the world.

下午1:05 - 1:35

为零售新时代强化假日战略

As holiday shopping season 2021 quickly approaches retailers are breaking the mold to address new concerns and challenges to ensure customer enjoy a seamless experience. 约翰•, Maison Birks的总裁兼首席执行官, 黛安娜Brisebois聊天总统 and 加拿大零售理事会首席执行官, about his top four areas of focus this year and the opportunities he sees as customer demands change in this new era of retail.

约翰•Bedos is currently the President and Chief Executive Officer of Birks Group Inc.,原名亨利·伯克斯 & Sons, one of Canada’s largest luxury jewelry and watchmaking retailers, since 1879.

在加入Birks之前,Mr. 贝多斯当时在巴黎高端珠宝商宝先龙国际(Kering)工作. 他曾担任总裁兼首席执行官. 2018年7月,Birks赢得了久负盛名的文胸年度大奖. 这一年一度的活动是对全球品牌的终极认可. Maison Birks is the only brand to have received the award in the retail jewelry category, surpassing the impressive competition thanks to its dedication and passion that make the signature of the Maison Birks high jewelry brand. Mr. Bedos目前担任Birks Group Inc .的董事会成员., is a member of the 董事会 of the Montreal General Hospital Foundation and a member of the London Business School’s Global Advisory 董事会. He actively participates in the committee for the project “The Future of Sainte-Catherine Street” and has co-chaired the fundraising campaigns of the McCord Museum and the Orchestre Symphonique de Montréal. Mr. Bedos holds a Master of Business Administration from the London Business School – Sloan Masters Fellowship Programme, 在市场营销和品牌管理方面有显著优势, 文学学士chelor of International Business Law from the University of Paris Panthéon-Sorbonne, 特伦特大学欧洲事务荣誉学士学位, 诺丁汉, England and 文学学士chelor of Business Administration from Toulouse Business School, 法国.

黛安·J. Brisebois is the President and Chief Executive Officer of 加拿大零售理事会 (RCC) and has held that position since 1995. 加入RCC之前, Diane held the position of 总裁兼首席执行官 of the Canadian Office Products Association for 14 years. Diane has spent more than 38 years leading retail industry associations in Canada.
下午1:35 - 2:10

由:

 

 

RCC x Leger:假日购物调查

凯旋门国际的年度假日购物调查2021, 由分类帐, 问/ 2,500 Canadians from coast to coast about their intended behaviours around the upcoming 2021 holiday shopping season.

吕克·杜蒙特是莱杰咨询团队的高级成员, 提供战略建议和客户服务.  His quantitative and qualitative research experience includes new product development and market assessment, 制定企业品牌及营销策略, 客户满意度, 利益相关者的研究, 通信, 广告研究, 和可用性测试. 除了整体项目管理和研究设计, 实施讨论指南和问卷, 确保交付的及时性, 结果的展示, and insights  Luc also plays an important role as a strategic advisor for his clients.

下午2:10 - 2:15

由:

移动钱包的新特性以及我如何在假期使用它们?

快五赞助商亮点

With Vaccine passports taking centre stage, mobile wallets are becoming increasingly prominent. 政府现在看到了消费者自2015年以来所看到的好处. 随着零售商, 关于移动钱包我们应该知道些什么, 以及我们如何在这个假期和以后使用它们?

Stephen is a passionate people leader known for straight talk and strategic choices that drive results for retail partners with best in class team engagement and work-life balance. 担任Stocard的加拿大地区经理, Stephen is connecting retailers’ best communication with Stocard’s 3mm mobile wallet users. Prior to Stocard, Stephen spent 20 years in Retail and 技术 with time leading teams at P&G, Flipp,以及建立一个数字音乐服务.

Stephen holds a HBBA degree from Wilfrid Laurier University and is an active father of three. 没有时间陪家人的时候, he might be found perfecting homemade neapolitan pizza with a glass of red wine or avoiding trees mountain biking.

下午2:15 - 2:25

由:

网络打破

下午2:25 -下午3:00

对多元文化消费者的洞察

It has never been more important for retailers to understand multicultural consumers and more importantly, 如何与他们互动. 疫情使加拿大零售业发生了重大变化, 加速客户行为的重大转变. CulturaliQ will share strategic insights covering ethnic Canadians and their shopping patterns. 具体地说, 你会了解到加拿大的变化, 新型冠状病毒肺炎对决策的影响, 文化假日与潮流. John also shares what you need to know about WeChat and DEI from a 360 perspective.

约翰·史蒂文森 is a visionary senior executive passionate about helping companies revitalize their brands and seize the new cultural market opportunity. John brings Canadian and international multicultural research and strategy experience and has lead scores of successful marketing initiatives for leading brands such as Ford Canada, Loblaws, 索贝, 霍尔特伦弗鲁, 和完整的保险.

永不满足的好奇心和不断学习的心态, John thrives on uncovering consumer insights that increase customer acquisition, 忠诚, 和投资回报率. 在创办CulturaliQ之前,John是EthnoDialogue Inc .的创始合伙人.是加拿大一家领先的多元文化营销机构,已在加拿大经营超过10年. 约翰拥有伦敦经济学院的工商管理硕士学位.

下午3:00 - 3:30

支持您的数字战略与谷歌

Recent disruptions to the retail industry caused a seismic shift in shopping behavior, 但人们感到乐观. 购买的途径越来越复杂, 消费者将线上和实体店的购物体验结合起来. Google will share how Canadian consumers are thinking and feeling heading into the holiday season, 以及零售商如何做好准备.
3:30 pm

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以上时间均为美国东部时间.

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